App Support
Help and Support for using the TNZ Coaching App delivered and made by Clubspark
For additional app support email
BASICS
You will need to login to use the app, as coaching sessions linked to you will appear.
Use your Clubspark account details to login, if you need to reset the password you will need to do so via your venue's login page via your web browser.
Your venue will need to have sessions and coaching courses available in order to view the sessions.
If the venue is running sessions and have allocated you as the coach, the administrator at your venue will need to add you as a Coach Register Administrator.
Administrators: Learn how to do this here
MANAGE SESSIONS
View this guide to check-in attendees while on court.
Coaches can email their attendees in the app if they wish to update, remind or inform of meeting spots etc..
If a session needs to be cancelled, you can do this in the app
FOR VENUE ADMINS
To add a course in an existing Category
Add a session into an existing course
You as the administrator at your venue will need to add your coach as a minimum Coach Register Administrator.
If you have any roles such as:
This will allow them to see their sessions on the app.
All Coaches will be able to view the schedule of courses the venue is running HOWEVER if they are not the allocated coach running the session then they will be unable to view the details of the participants or do check-ins.