SERIAL-BID INFO

Need help finding this information?
We’ve included guidance below on how to locate these details on your padlock and supporting materials:
Finding the Serial Number and Bluetooth ID:
Located on the side of the padlock body or on the original packaging label.
IF YOU ARE UNABLE TO READ THE LABELS ON THE LOCK
1. Open the Igloohome App on your phone
2. Tap your lock on the screen
3. Tap Settings and you will find the BID in Black as indicated below, it will start with SP2E....
The BID is enough for the IOT Locks and Igloo Support to grab your details
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